
The business model is a shop-at-home one. In this model, we bring the showroom to the customer with an emphasis on giving the customer better products at lower prices and an overall better experience than our competitors. So, you can see the samples in your home, in your lighting, next to your furniture and draperies, etc.
Appointments are scheduled at the customer’s convenience, and an estimate is given, and a purchase can be made all in one visit. Installation is a breeze too. Most are done in one day. Our showroom in Petaluma, CA is also open from 8am – 5pm, Monday – Friday for you to visit at your convenience. Our Benicia, CA showroom is open by appointment.
TC Floors & Design partners with only the very best manufacturers and suppliers. These companies have state-of-the-art equipment, with seasoned industry professionals operating the equipment along with the best experts designing styles and specs for their products. This results in a well-made product in the latest, most popular styles.
These partners also provide reliable, timely inventory levels and offer the best warranties in the industry. This allows us to have confidence that they will provide world-class service to us, which helps in our quest to provide world-class service to our customers.
When working with TC Floors & Design, here is the kind of service that you can expect:
If that attention to detail and customer-first experience sounds like a good fit for you, then let’s talk!